Missing call statistics in US region
Resolved

Incident has been resolved. Applied fix successfully resolved the issue.

Mon, Sep 12, 2022, 07:06 AM
(2 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Incident has been resolved. Applied fix successfully resolved the issue.

Mon, Sep 12, 2022, 07:06 AM

Monitoring

A fix has been implemented, DB is working correctly again and we will continue with the monitoring.

Mon, Sep 12, 2022, 07:00 AM

Identified

We have identified the issue, and we're preparing the fix.

Mon, Sep 12, 2022, 06:57 AM

Investigating

We are continuing to investigate this issue.

Mon, Sep 12, 2022, 06:55 AM

Investigating

We identified degraded performance on DB in US region. From 6:51 (CEST) there is a problem with authentication between our services, which affects users who are not able to see statistics for done calls.

Mon, Sep 12, 2022, 06:48 AM
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