Issue on inbound and outbound calls
Resolved

Incident resolved

Thu, Feb 20, 2020, 08:31 AM
(5 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Incident resolved

Thu, Feb 20, 2020, 08:31 AM

Monitoring

Both inbound & outbound calls are now working. Our team is still monitoring the results.

Thu, Feb 20, 2020, 08:21 AM

Identified

We noticed an elevated error rate on services directly tight to inbound and outbound calls. Some of the customers have issue on inbound and outbound calls. It should be fixed in max. 10 minutes.

Thu, Feb 20, 2020, 07:38 AM(42 minutes earlier)
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