The affected region is currently being rerouted through Europe.
We plan to restore the original routing as soon as we have completed a full review of all systems.
In the meantime, customers in Asia may experience longer dialing times.
We sincerely apologize for the inconvenience and appreciate your patience.
Monitoring
The affected region is currently being rerouted through Europe.
We plan to restore the original routing as soon as we have completed a full review of all systems.
In the meantime, customers in Asia may experience longer dialing times.
We sincerely apologize for the inconvenience and appreciate your patience.
Identified
We have re-routed Asia customers to backup region. Connections are possible again.
Investigating
Our phone application is currently experiencing connection issues in Asia region. We know this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as more information becomes available.