Resolved
Incident has been resolved
Monitoring
The problem has been fixed, and all calls are processing normally
Identified
we have identified the root cause of the issue
Investigating
We are currently experiencing a partial outage affecting inbound and outbound calls for customers in North America and LATAM.
Our engineering team has identified disruptions impacting certain carriers in the region, which may result in failed or dropped calls.
We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.