Outbound VoiceAgent calls not being triggered

Resolved·Partial outage

All VoiceAgent calls are now triggered as expected.

Wed, Nov 12, 2025, 08:00 AM

(11 months ago)

Affected components

Nov 10, 2025, 11:46 AM

12:21 PM

VoiceAgents

Updates

Resolved

All VoiceAgent calls are now triggered as expected.

Wed, Nov 12, 2025, 08:00 AM

Monitoring

All VoiceAgent calls are now triggered as expected. We're monitoring the released fix.

Mon, Nov 10, 2025, 12:21 PM(1 day earlier)

Identified

We have identified an issue with VoiceAgent calls that is impacting all Outbound call attempts, causing them not to be triggered.

The team is implementing a fix and expect it to be released in the next 30 minutes.

Mon, Nov 10, 2025, 11:46 AM(34 minutes earlier)