Outbound VoiceAgent Calls not being triggered

Resolved·Partial outage

Issue has been resolved.

Tue, Dec 2, 2025, 08:46 AM

(11 months ago)

Affected components

Dec 2, 2025, 08:15 AM

08:34 AM

VoiceAgents

Updates

Resolved

Issue has been resolved.

Tue, Dec 2, 2025, 08:46 AM

Monitoring

A fix has been released and the team is monitoring the situation.

Tue, Dec 2, 2025, 08:29 AM(17 minutes earlier)

Identified

We have identified an issue with the Outbound VoiceAgent calls which are not being triggered. The team is working on a fix.

Tue, Dec 2, 2025, 04:41 AM(3 hours earlier)