Service delay (US region only)
Incident Report for CloudTalk
Resolved
This incident has been resolved.
Posted Apr 21, 2021 - 10:09 CEST
Monitoring
A fix has been implemented and currently monitoring the issue. You might experience a delay in SMS functionality (US region).
Posted Apr 20, 2021 - 22:28 CEST
Update
We are continuing to work on a fix for this issue.
Posted Apr 20, 2021 - 21:14 CEST
Identified
Due to database overload in US region there might be delay in calls and sms functionality. We are working on resolving the issue.
Posted Apr 20, 2021 - 21:09 CEST
This incident affected: CloudTalk's major components (Servers Availability, Inbound Calls, Outbound Calls, Call Recording, API, CloudTalk Dashboard, Desktop App, Mobile App, Integrations, Database Availability).