CloudTalk degraded performance
Incident Report for CloudTalk
Resolved
Incident has been resolved. Root cause analysis will be available in the beginning of the next week.
Posted Feb 09, 2024 - 16:02 CET
Monitoring
Team has identified issue with missing database permissions. Permissions were added and we are monitoring the state.
Posted Feb 09, 2024 - 15:55 CET
Update
More components are affected including other regions. Team continues with the investigation.
Posted Feb 09, 2024 - 15:30 CET
Investigating
Customers in the Europe region may experience degraded performance with calling. Technical team is investigating the issue.
Posted Feb 09, 2024 - 15:23 CET
This incident affected: CloudTalk's major components (Servers Availability, Inbound Calls, Outbound Calls, Call Recording, API, CloudTalk Dashboard, Desktop App, Mobile App, Integrations).