Issue on inbound and outbound calls

Incident Report for CloudTalk

Resolved

Incident resolved

Posted Feb 20, 2020 - 09:31 CET

Monitoring

Both inbound & outbound calls are now working. Our team is still monitoring the results.

Posted Feb 20, 2020 - 09:21 CET

Identified

We noticed an elevated error rate on services directly tight to inbound and outbound calls. Some of the customers have issue on inbound and outbound calls. It should be fixed in max. 10 minutes.

Posted Feb 20, 2020 - 08:38 CET

This incident affected: CloudTalk's major components (Inbound Calls, Outbound Calls).