Calls not directed to the mobile application

Incident Report for CloudTalk

Resolved

Due to misconfiguration during a service upgrade calls to the mobile application were not working for 20% of calls from 12th March 9:35 CET and for 100% calls from 13th March 11:07 CET to 14:28 CET. The changes were reverted and all services are fully operational.

Posted Mar 13, 2024 - 15:23 CET

This incident affected: CloudTalk's major components (Mobile App).