A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2021 - 10:24 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 09, 2021 - 14:35 CEST
Investigating
The inability to join calls via Call Monitoring page has had degraded service since 8 July 12:30 CEST. We are currently implementing a fix. List of affected services: - dashboard - call flow designer - call monitor - predictive dialer - wallboards - workflow automation (partially) - phone - sms
Posted Jul 09, 2021 - 13:01 CEST
This incident affected: CloudTalk's major components (CloudTalk Dashboard).