Call Monitoring page function degraded
Incident Report for CloudTalk
Resolved
This incident has been resolved.
Posted Jul 14, 2021 - 15:56 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2021 - 10:24 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 09, 2021 - 14:35 CEST
Investigating
The inability to join calls via Call Monitoring page has had degraded service since 8 July 12:30 CEST. We are currently implementing a fix.
List of affected services:
- dashboard
- call flow designer
- call monitor
- predictive dialer
- wallboards
- workflow automation (partially)
- phone
- sms
Posted Jul 09, 2021 - 13:01 CEST
This incident affected: CloudTalk's major components (CloudTalk Dashboard).
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