No components marked as affected
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We are continuing to work on a fix for this issue.
Identified
We have been experiencing limited functionality of the Dashboard (Call flow designer, call monitor, Predictive Dialer, Wallboards, and partial use of Workflow Automations) and SMS through the phone due to an overloaded server. A fix is currently being implemented.