Affected components
No components marked as affected
Updates
Resolved
This incident has been resolved.
Thu, Jan 4, 2024, 02:06 PM
Monitoring
Majority of call history records recovered
Thu, Jan 4, 2024, 12:04 PM(2 hours earlier)
Monitoring
Issue has been resolved on 3rd January at 8:00 PM CET. Call history data are being restored now.
Thu, Jan 4, 2024, 07:07 AM(4 hours earlier)
Investigating
The team is investigating potential root cause.
Wed, Jan 3, 2024, 03:34 PM(15 hours earlier)
Investigating
Root cause investigation still in progress. Missing call history will be recovered then.
Wed, Jan 3, 2024, 02:34 PM(59 minutes earlier)
Investigating
The issue is still persisting, we are looking for a root cause.
Wed, Jan 3, 2024, 01:04 PM(1 hour earlier)
Monitoring
Issue is resolved, the missing call history records are being restored.
Wed, Jan 3, 2024, 10:53 AM(2 hours earlier)
Identified
The issue is identified and fix is being implemented
Wed, Jan 3, 2024, 09:36 AM(1 hour earlier)
Investigating
Call history in Dashboard might not be visible for EU customers. Data will be restored.
Wed, Jan 3, 2024, 09:15 AM(20 minutes earlier)