Degradation of Dashboard and App availability

Incident Report for CloudTalk

Resolved

This incident has been resolved.

Posted Jun 21, 2022 - 10:09 CEST

Monitoring

Issue was connected to an outage of one of our infrastructure vendors. They have implemented a fix and we're closely monitoring the situation with them.

Posted Jun 21, 2022 - 09:55 CEST

Investigating

We have received reports that the dashboard and app are unaccessible for a few customers. We are investigating now.

Posted Jun 21, 2022 - 09:45 CEST

This incident affected: CloudTalk's major components (Inbound Calls, CloudTalk Dashboard, Desktop App).