Calling applications degradated performance

Incident Report for CloudTalk

Resolved

Incident has been resolved. Issue has been caused by CDN maintenance task where our team changed blocking rules to new version as the old ones are being deprecated soon.

Posted Feb 15, 2024 - 13:35 CET

Identified

Issue has been caused by our CDN provider which started to block traffic to our calling servers. Team monitors current status, applications should be back online.

Posted Feb 15, 2024 - 13:30 CET

Investigating

Customers may encounter issues with using calling applications. Technical team is investigating the root cause.

Posted Feb 15, 2024 - 13:27 CET

This incident affected: CloudTalk's major components (Inbound Calls, Outbound Calls).